FAQs

FAQ / Shipping

Yes, we ship internationally! *Exceptions apply.

Please note some countries have suspended their courier services due to the COVID-19 pandemic. Prior to placing your order, please confirm with your local courier service that international packages will be accepted and cleared by your Customs Department. Unfortunately, if an order has shipped to a country with suspended service, the order will be returned back to us.

*We are unable to ship orders to Russia, Belarus, Greece and India due to current restrictions.

US and Canada - Free standard shipping on orders over $60 USD (before tax), or $5 USD for standard shipping.

International (excluding Australia) - Free standard shipping on orders over $250 USD (before tax), or $36 USD for standard shipping.

Australia - Free standard shipping on orders over $250 USD (before tax), or $45 USD for standard shipping.

Please be mindful that you may experience unusually long shipping delays due to the COVID-19 pandemic, and standard shipping times may not apply. The standard shipping times do not include weekends, holidays and any unforeseen delays that may arise with the courier service.

Canada Standard Shipping (Canada Post, UPS Express): 5-11 business days

US Standard Shipping (UPS Standard, UPS Express): 2-5 business days

International Standard Shipping (UPS Express): 3-5 business days 

Please be mindful that you may experience unusually long shipping delays due to the COVID-19 pandemic, and standard shipping times may not apply. The standard shipping times do not include weekends, holidays and any unforeseen delays that may arise with the courier service.

Please note items shipped outside of the United States or Canada may be subject to import duties, taxes and/or charges, which are not included in the total cost of your order or included in the cost of shipping. These fees are not covered or reimbursed through VERIE.

Any additional charges for customs clearance is the responsibility of the recipient specified on the delivery address. If a customer refuses the import duties, taxes and/or charges on their package, VERIE is not liable for the package and it will be disposed of by the courier service. Please note refunds will not be provided for any refused shipment.

We recommend checking with your country’s customs office to determine if any additional fees apply. When customs clearance procedures are required, it can cause delays beyond the original delivery estimates.

We are committed to minimizing our carbon footprint and increasing our sustainability. This is why all of the packing peanuts found in our packages are biodegradable and not made of styrofoam, and the remaining cardboard packaging can be recycled! 

As a further demonstration of our commitment to sustainability, we will be transitioning from boxes to compostable poly mailers in the future.

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Free US & Canada shipping on orders over $60 usd

For more shipping information, visit our FAQ Page.